Evaluation means a systematised and often cyclical way to track whether or not an organisation, programme, or project is accomplishing what it intends to accomplish as well as identify needed changes. Organisations can evaluate their programmes by tracking progress on “indicators,” which means measurable categories that indicate your strength or weakness in a given area. We assess how an organisation is doing on any one indicator by developing an “instrument” (a survey, for example) that asks about each indicator. After identifying changes, improving the programme, and renewing implementation, additional evaluation can be done to improve the new model. This repeating process of assessment → analysis → action plan → improvement is often referred to as “continuous quality improvement” or CQI. (- Analysis Tools for the Lived Experience Inclusion Ladder Survey)